Deposit Limits

To help you avoid spending more than you meant to, you can set your own deposit limits:

  • Daily deposit limit
  • Weekly deposit limit
  • Monthly deposit limit

These limits are there to keep your gambling spend under control, pretty much based on what works for you. You can change them any time in your account settings.

Time-Outs

If you’d like to step away for a while, you can choose a temporary cool-off period:

  • 24 hours
  • 7 days
  • 14 days

While your time-out is active, you won’t be able to access your account, and marketing messages will be paused as well. It’s a simple way to take a breather and focus on other things for a bit.

Self-Exclusion

If you need a longer break, or you’d rather stay away from gambling altogether for a set period, self-exclusion is available:

  • 1 month
  • 3 months
  • 6 months
  • 12 months

Your account will be blocked for the period you select. Once that time has passed, you can reactivate your account.

Account Closure

If gambling is starting to feel too much, or you’re struggling to stay in control, please contact us directly at [email protected] to close your account permanently. Our team is here to support you through that process.

Recognising Problem Gambling

Some common warning signs include:

  • Spending more money or time gambling than originally planned
  • Gambling to recover previous losses
  • Borrowing money to fund gambling
  • Hiding gambling behaviour from friends or family
  • Feeling anxious, stressed, or irritable when not gambling

If these patterns keep showing up, it’s important to get support. Actually, reaching out early can make a real difference.

Support Resources

We’ve partnered with organisations that can provide advice, support, and practical help:

  • Gambling Help Online: 1800 858 858 / gamblinghelponline.org.au
  • Gamblers Anonymous: gamblersanonymous.org
  • Lifeline Australia: 13 11 14 / lifeline.org.au

These services offer professional support for people dealing with gambling-related issues, along with useful information about safer gambling habits.

Age Restriction

Our services are strictly for people aged 18 years and over. We use verification checks to help stop underage registration and gambling. Parents and guardians are encouraged to use parental control software to limit access to gambling websites.

Gambling should be treated as entertainment, kind of like any other paid leisure activity, and not as a way to make money. If it stops being enjoyable, please reach out for help.